Support Policy Page

  • Technical Support

    • Vanov Technology offers technical support for all products purchased through our store.
    • Support inquiries can be made via email at support@vanov.tl or by calling 77992125.
  • Hours of Operation

    • Support is available Monday to Saturday, from 9:00 AM to 6:00 PM.
  • Exclusions

    • Support does not include issues caused by user errors, misuse, or unauthorized modifications to products.
  • Vanov Technology Online Shop - Explore our online store today and experience technology tailored to your needs!

    Welcome to Vanov Technology Online Shop, Timor-Leste's premier destination for high-quality computer and network equipment. Based in the heart of Aituri-Laran, Taibessi, Dili, we are committed to providing top-notch technology solutions to meet the growing needs of individuals, businesses, and organizations across the region.

    Our extensive product catalog features world-renowned brands, including Dell, HP, Asus, Cisco, Lenovo, Mikrotik, CCTV, Apple, and Synology, ensuring you have access to the best and most reliable equipment in the market. Whether you’re setting up a home office, upgrading your IT infrastructure, or enhancing network security, Vanov Technology has you covered.

    We take pride in delivering exceptional customer service, offering expert advice, and ensuring a seamless shopping experience for all our customers.